🚚 Shipping on orders above ₹300 🚚
🌿 Fresh & organic products delivered fast 🌿
⭐ 24/7 customer support for your orders ⭐
🚚 Shipping on orders above ₹300 🚚
🌿 Fresh & organic products delivered fast 🌿
⭐ 24/7 customer support for your orders ⭐
Welcome to Zhilki. By accessing, browsing, or making a purchase from our website, you acknowledge that you have read, understood, and agreed to the following Terms and Conditions. These terms apply to all users of our platform, including visitors, customers, and merchants. We request you to review them carefully before using our services.
By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. You agree to use the platform only for lawful purposes and in a manner that does not infringe the rights of others. Unauthorized use of this website may result in legal action.
We strive to display accurate product descriptions, images, pricing, and availability. However, slight variations in color, design, or packaging may occur due to photography, lighting, or manufacturing changes. Zhilki reserves the right to modify or update product information at any time without prior notice.
All prices displayed on our website are final and inclusive of taxes. In some cases, additional shipping charges may apply depending on the order value and delivery location. Payments must be made through the available secure payment options on our platform. We do not store your payment details, and all transactions are encrypted for safety.
Your order becomes valid once the payment is successfully processed. Zhilki reserves the right to accept or cancel any order due to reasons such as unavailability of stock, pricing errors, fraudulent activity, or inaccurate information provided by the buyer. If an order is cancelled from our end, the paid amount will be refunded within the standard time frame.
Once an order is processed at the payment gateway, buyers cannot cancel or modify it. Please refer to our Cancellation & Refund Policy for detailed information.
By placing an order, you agree to the shipping timelines and conditions outlined in our Shipping Policy. Delivery timelines are estimates and may vary due to external factors such as logistics delays, weather conditions, or remote locations. Zhilki is not liable for delays beyond our control.
Returns and refunds are applicable only under specific conditions, such as receiving a damaged or expired product, as described in our Returns & Refunds Policy. Products must be returned in original packaging and condition along with proof of purchase. Failure to meet these conditions may result in rejection of the request.
All content on our website—including text, logos, graphics, images, and product designs—is the intellectual property of Zhilki. Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.
Users agree not to engage in harmful activities such as attempting to hack the website, posting misleading information, exploiting vulnerabilities, or conducting fraudulent transactions. Any such behavior may result in immediate termination of access.
Zhilki is not liable for any indirect, incidental, or consequential damages arising from use of our website or products. Our liability is limited to the value of the purchased product in dispute.
These Terms and Conditions are governed by the laws of India. Any disputes arising shall fall under the jurisdiction of competent courts in Assam or as applicable.
Zhilki reserves the right to modify or update these Terms and Conditions at any time. Continued use of the website after changes indicates acceptance of the revised terms.